Terms of service
OVERVIEW
Welcome to FuelMe. The terms “we”, “us” and “our” refer to FuelMe. FuelMe operates this website and online store, including all information, content, features, tools, products and services made available to you as part of your shopping experience (the “Services”). Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer the Services to you.
These Terms of Service (the “Terms”), together with our Privacy Policy and any other policies referenced on the website, set out the terms and conditions governing your access to and use of the Services. By visiting, accessing, browsing or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not use or access the Services.
SECTION 1 — ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your place of residence, or that you are using the Services under the supervision and consent of a parent or legal guardian.
You may be required to provide certain details such as your name, email address, billing, shipping and payment information. You agree that all information provided is true, accurate, current and complete, and that you have the right to provide such information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out using your account. You may not assign, transfer, sell or share your account with any other person.
SECTION 2 — OUR PRODUCTS
We make every effort to ensure that the information, descriptions and images of our products are accurate. However, colours, packaging, textures and product appearance may vary slightly due to lighting, screen settings, manufacturing batch variation or display differences.
Our products are food and nutrition products and are not intended to diagnose, treat, cure or prevent any disease. Individuals with allergies, dietary sensitivities or medical conditions should consult a healthcare professional before consumption. Your use and consumption of our products is at your own discretion.
We reserve the right to modify product descriptions, discontinue products, or limit quantities offered to any person or region at our discretion.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject any order, in whole or in part, at our discretion. An order is confirmed only once payment is received and we provide an order confirmation.
We may cancel or modify an order in cases such as incorrect pricing, stock unavailability, suspected fraud, or logistical constraints. Where an order is cancelled by us, we will notify you using the contact details provided at checkout.
Returns, cancellations and refunds are governed by our Refund & Cancellation Policy.
You confirm that any purchase made is for personal use and not for resale or unauthorised commercial distribution.
SECTION 4 — PRICES AND BILLING
Prices, offers and promotions may change at any time without prior notice. The price applicable to your order is the price displayed at checkout at the time of purchase. Unless otherwise stated, prices do not include shipping charges, taxes or duties.
You agree to provide accurate and complete billing and payment information and authorise us (or our payment partners) to process the transaction. You confirm that you are authorised to use the selected payment method.
SECTION 5 — SHIPPING AND DELIVERY
Dispatch and delivery timelines provided are estimates only and may vary due to courier delays, operational constraints or factors outside our control. Risk of loss or damage to products passes to you once the order is handed over to the shipping carrier.
Shipping terms are further governed by our Shipping & Delivery Policy.
SECTION 6 — INTELLECTUAL PROPERTY
All content on the Services — including text, graphics, images, product designs, logos, trademarks and layout — is owned by FuelMe or its licensors and is protected by applicable intellectual property laws. You may use the Services only for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute or use any content without our prior written consent.
SECTION 7 — THIRD-PARTY TOOLS AND LINKS
The Services may include access to third-party tools or links to external websites. Such tools and websites are provided “as is” and are not controlled or endorsed by us. We are not responsible for any loss, damages or issues arising from your use of third-party tools, websites or services.
SECTION 8 — RELATIONSHIP WITH SHOPIFY
Our store is hosted on Shopify, which provides us with the ecommerce platform. All purchases made through the website are transactions between you and FuelMe. Shopify is not a party to these transactions and is not responsible for any claims or disputes arising from your use of the Services or purchase of products.
SECTION 9 — FEEDBACK AND REVIEWS
If you submit reviews, feedback or suggestions, you grant us a worldwide, royalty-free licence to use and publish such content for business and marketing purposes, in accordance with applicable laws. You are responsible for ensuring that your submissions are lawful and do not infringe the rights of any third party.
SECTION 10 — PROHIBITED USES
You agree not to misuse the Services, including engaging in unlawful activity, distributing harmful content, attempting to disrupt site operations, submitting misleading information, or violating intellectual property rights.
We reserve the right to suspend or terminate access to the Services in case of policy violations.
SECTION 11 — DISCLAIMER OF WARRANTIES
The Services and products are provided on an “as-is” and “as-available” basis. We do not guarantee uninterrupted service or error-free operation. Product suitability and consumption are at your discretion and responsibility.
SECTION 12 — LIMITATION OF LIABILITY
To the maximum extent permitted by law, we shall not be liable for indirect, incidental or consequential losses arising from use of the Services or products, except where required under applicable consumer protection laws.
SECTION 13 — INDEMNITY
You agree to indemnify and hold harmless FuelMe and its affiliates from claims arising out of your misuse of the Services or breach of these Terms.
SECTION 14 — GOVERNING LAW & JURISDICTION
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
SECTION 15 — CHANGES TO TERMS
We may update or modify these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
SECTION 16 — CONTACT INFORMATION
For questions regarding these Terms or the Services, please contact:
FuelMe
Email: drmonicasbodyzwellness@gmail.com
Address: 302, Saffron Building, CTS No. 443,Linking Road, Khar West, Mumbai, Maharashtra, 400052
GSTIN: 27AAJCD3310J1ZS